Challenge
No visibility after dispatch
Once an asset leaves the factory, you lose sight of how it's performing, how dealers are servicing it, and whether warranty claims are legitimate.
Solution
Live fleet visibility, always
Real-time asset health across your entire deployed fleet — regardless of dealer, region, or customer. Health scores, service status, and alarms for every unit.
Challenge
Warranty claims without proof
Dealers submit warranty claims with no verifiable operational data — making it impossible to distinguish legitimate failures from misuse or neglect.
Solution
Benchmark-validated warranty governance
Every asset has a factory benchmark on record. Claims are validated against actual operational data — giving you defensible, data-backed decisions.
Challenge
Dealer service quality is a black box
You can't see whether dealers are following service protocols, using genuine parts, or performing AMCs on time — until a customer escalates.
Solution
Full dealer service transparency
Every service visit is digitally certified. You see AMC completion rates, parts used, and response times across your entire dealer network in one view.
Challenge
No field data feeding product development
Field performance data — what fails, when, and why — never makes it back to engineering in any structured way.
Solution
Fleet-wide reliability intelligence
Aggregated failure patterns, degradation trends, and model-level comparisons across your fleet — structured intelligence for your product teams.